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International Operations

Holding commercial control across international markets

Multi-market delivery given a single operating model and one line of commercial accountability, from budget to completion.

Challenge

Clients needed work delivered across multiple territories to a consistent standard, without losing control of budget, margin or timeline as complexity increased.

Approach

  • Set the operating model and supplier structure for each market before work started.
  • Held a single line of commercial accountability across strategy, delivery and reporting.
  • Built and managed multidisciplinary teams and international partners.

Outcome

  • Consistent delivery standards across territories.
  • Predictable budgets and protected margin on complex multi-market work.
  • Long-running commercial relationships with international clients.